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A Guide to Exceptional Customer Service
Overview
Lesson 1: Why You Need Multi Channel Customer Service
Lesson 2: Which Customer Service Channels Are Right for Your Business?
Lesson 3: Tips for Improving Your Customer Service
Beginner's Guide to Search Engine Optimization
Overview
Lesson 1: Understanding SEO
Lesson 2: The Basics of Good SEO: Content
Lesson 3: The Basics of Good SEO: Keywords and Meta Tags
Lesson 4: The Basics of Good SEO: 3dcart SEO Tools
Lesson 5: The Basics of Good SEO: Google Tools
Lesson 6: The Basics of Good SEO: Mobile Optimization
Lesson 7: The Basics of Good SEO: Link Building
Configuring Shipping for Your Online Store
Overview
Lesson 1: The Power of Free Shipping
Lesson 2: How to Reduce the Likelihood of Incurring Shipping Fees and Penalties
Lesson 3: How to Get the Best Shipping Rates
Lesson 4: How to Choose the Right Shipping Carrier
Email Marketing and Newsletters
Overview
Lesson 1: How to Better Plan Your Newsletters
Lesson 2: How to Build Relationships with Your Email Subscribers
Lesson 3: Why Newsletters Matter and What You Should Write
Featured Lessons
Overview
Lesson 1: Tips for Successful Blogging
Lesson 2: Syndicating Your Promotions
Lesson 3: How a Loyalty Program Can Increase Your eCommerce Sales
Lesson 4: How to Use Offers and Discounts to Drive Sales and Generate Buzz
Glossary of eCommerce Terms
Overview
1: What is an Ad Impression?
2: What are Upselling, Cross-selling, and Downselling?
3: What is AOV?
4: What are HTTP and HTTPS Protocols?
5: What is Brand Equity?
6: What is Omni Channel?
7: What is the Better Business Bureau?
8: What is Overhead Cost?
9: What is Corporate Social Responsibility?
10: What is Advertising?
11: What is PPC?
12: What are SEM and SEO?
13: What is a UPC?
14: What is Merchandising?
15: What is CPM?
16: What is Benchmarking?
17: What is a SWOT Analysis?
18: What is Retail?
19: What is Logistics?
20: What is a CSV File?
21: What is Opportunity Cost?
22: What is a Social Media Hashtag?
23: What is the Alexa rank?
24: What is shipping surcharge?
25: What is ePacket shipping?
26: What is EU-US Privacy Shield?
27: What is the CSA STAR certification?
28: What is ITAR Compliance?
29: What is FERPA Compliance?
30: What is HITRUST Compliance?
31: What is GDPR?
32: What is HIPAA Website Compliance?
33: What is ADA Compliance?
34: What is PCI Compliance?
35: What is a PO (Purchase Order) System?
36: What is an RMA system?
37: What are email open rate and click-through rate?
38: What are GTIN, SKU, and EAN?
39: What is Responsive Design?
40: What is Page Speed?
41: What are Rich Snippets?
42: What is Schema.org?
43: What is Google Search Console?
44: What is Google Merchant Center?
45: What is a Shopping Cart?
46: What is eCommerce?
47: What is Conversion Rate?
48: What are Website Conversions?
49: What is a Call to Action?
50: What is a Brick-and-Mortar Location?
51: What is a 3dcart App?
52: What is API?
53: What is Google Wallet?
54: What is a Certificate Signing Request (CSR)?
55: What is Anchor Text?
56: What is a Press Kit?
57: What Is Click-Through Rate (CTR)?
58: What Is Direct Marketing?
59: What Is Visual Merchandising?
60: What is a Promo Code?
61: What is Open Source Software?
62: What is Private Label?
63: What is Cost Per Lead (CPL)?
64: What is an Alt Tag?
65: What is Earned Media?
66: What is Media Planning?
67: What is a Retail Store?
68: What is Research and Development (R&D)?
69: What is Content Curation?
70: What is an ASIN Number?
71: What is a Backlink?
72: What is a Fulfillment Center?
73: What is a Tariff?
74: What is Bounce Rate?
75: What is Geo Targeting?
76: What is a Handling Fee?
77: What is Browser’s Cache?
78: What is Minimum Order Quantity (MOQ)?
79: What is Sales Tax Nexus?
80: What is Cash Flow?
81: What is Marketing Attribution?
82: What is a Pop-Up Shop?
83: What is ERP?
84: What is Sustainable Growth Rate?
85: What is a B2C Business?
86: What is FOB Shipping?
87: What is Warehousing?
88: What is Customer Segmentation?
89: What is Third-Party Logistics (3PL)?
90: What is Business Operations?
91: What is a POS System?
92: What is Crowdsourcing?
93: What are Cookies?
Guide to Effective Promotions
Overview
Lesson 1: Syndicating Your Promotions
Lesson 2: How to Run Top-Notch Promotional Campaigns
Lesson 3: How to Use Offers and Discounts to Drive Sales and Generate Buzz
How to Make Money on YouTube
Overview
Lesson 1: Building Your Audience and Monetizing Your Channel
Lesson 2: Types of YouTube Ads and How to Use Them
Lesson 3: How to Make YouTube Videos that Attract Advertisers
Lesson 4: How to Properly Monetize YouTube Videos
Introduction to Product Photography for Online Stores
Overview
Lesson 1: Why Good Product Photography Matters
Lesson 2: Creating Your Product Photography Studio
Lesson 3: Understanding Your Camera
Lesson 4: Taking Your Product Photos
Lesson 5: Post-Processing for Product Photos
Lesson 6: The Best Photo Editing Tools for Amazing Product Photos
Lesson 7: How to Remove Backgrounds from Your Product Photographs
Lesson 8: Tips for Optimizing Your Product Photos
Managing a Blog
Overview
Lesson 1: In-Store Blog Design-Tips
Lesson 2: How to Ensure Your Blog Doesn’t Burn Out
Lesson 3: Tips for Successful Blogging
Lesson 4: How to Promote Your Blog
Lesson 5: Why Your Business Needs a Blog
Managing Your Online Business
Overview
Lesson 1: Common Ecommerce Mistakes to Avoid
Lesson 2: How to Set Up and Manage a Successful Online Business While Working Full-Time
Lesson 3: Tips for Managing Your Online Store on the Go
Online Payments for Your Online Store
Overview
Lesson 1: The Benefits of Checkout by Amazon
Lesson 2: Better Conversions through Diversified Card Payment Options
Lesson 3: How to Choose the Right Payment Solution
Reducing Online Cart Abandonment
Overview
Lesson 1: Why Customers Abandon Carts
Lesson 2: Reminding Customers Who Wait or Forget
Lesson 3: Retaining Customers Who Don’t Want to Sign Up
Lesson 4: Offering More Payment Methods
Lesson 5: Increasing Confidence in Your Store’s Security
Lesson 6: Fixing Slow, Confusing, and Unfriendly Checkouts
Lesson 7: Preventing Pricing Discrepancies
Running an Affiliate Program
Overview
Lesson 1: What is Affiliate Marketing?
Lesson 2: Benefits of Affiliate Marketing
Lesson 3: Tips for Implementing a Successful Affiliate Program
Setting up a Loyalty Program
Overview
Lesson 1: What is a Loyalty Program?
Lesson 2: How a Loyalty Program Can Increase Your eCommerce Sales
Lesson 3: Tips for Creating a Successful Loyalty Program
Social Media Marketing
Overview
Lesson 1: Crafting Quality Facebook Posts
Lesson 2: Strategizing Your Facebook and Twitter Marketing Efforts
Lesson 3: How to Choose the Right Social Networks for Your Brand
Understanding Dropshipping
Overview
Lesson 1: The Benefits of Dropshipping
Lesson 2: How Does the Dropshipping Process Work?
Lesson 3: How to Find the Right Dropshipping Company
3dcart Ecommerce Courses
Market & Promote Your Store
Market & Promote Your Store
8 Facebook Posting Tips to Boost Your eCommerce Sales
10 Winter Dates That Can Boost Your eCommerce Sales
Why Your eCommerce Store Needs User Generated Content
How to Combat Negative Online Reviews
10 Tactics for Using Offers and Discounts to Drive Sales and Generate Buzz
7 Easy Tips for Promoting Your Blog
How to Choose the Right Social Networks for Your Brand
4 Best Off-Site SEO Tips to Help Your Online Store
Why Product Reviews are Essential to Ecommerce
Earned Organic Reach & Facebook: How to Maximize Exposure as Zuckerberg Throttles Content
5 Simple Steps to Build a Relationship with Your Email Subscribers
6 Tips on Gathering More YouTube Followers
10 Amazing Product Options Your Customers Will Surely Love
Driving Traffic With Twitter
Top Ten Tips to Grow your 3dcart Store Via Facebook
Three Important Tips to Maximize Instagram's Popularity for Your Biz
How to Run Top-Notch Ecommerce Promotional Campaigns
Creating Calls to Action that Compel Customers
Don’t Forget About Other North American Holidays
Take Your Social Strategy Up a Notch with These Five Tools
Vibrant Promotional Tactics to Get More Sales
How You Can Get Google to Back Your Store
What's a Domain Name How Can I Optimize Mine
Search Engine Optimization 101 More Link Building Strategies
How to Optimize Press Releases for Marketing
How to Advertise Your Online Store with PPC
Crafting the Perfect Press Release
Five Reasons Shoppers May Be Abandoning Your Cart
Why You Should Think of Your Website as a Publishing Platform
Comparison Shopping Engines: Why Should You List?
Daily Deals: What It Takes To Succeed
Group Deals: Use The Social Power Of The Web to Boost Sales
Trust in Amazon Shopping Cart Software: Drive Traffic with Ads
The Community Presence: Leveraging Forums for Customer Support
Advanced Social Networking: Using Twitter for Customer Service
Advanced Social Networking: Finding the Conversation
Why Your Store Needs Customer Reviews
Tips for Achieving Organic PR Success: How to Pitch
Facebook and Twitter for eCommerce
Five Questions to Ask for Building a Better Newsletter
Five Tips for Sucessful eCommerce Blogging
Mobile Commerce: Get Ahead of the Curve
Multi-Channel Selling with Shopping Networks
Promoting Your Products with Affiliate Marketing
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