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A Guide to Exceptional Customer Service
Overview
Lesson 1: Why You Need Multi Channel Customer Service
Lesson 2: Which Customer Service Channels Are Right for Your Business?
Lesson 3: Tips for Improving Your Customer Service
Beginner's Guide to Search Engine Optimization
Overview
Lesson 1: Understanding SEO
Lesson 2: The Basics of Good SEO: Content
Lesson 3: The Basics of Good SEO: Keywords and Meta Tags
Lesson 4: The Basics of Good SEO: 3dcart SEO Tools
Lesson 5: The Basics of Good SEO: Google Tools
Lesson 6: The Basics of Good SEO: Mobile Optimization
Lesson 7: The Basics of Good SEO: Link Building
Configuring Shipping for Your Online Store
Overview
Lesson 1: The Power of Free Shipping
Lesson 2: How to Reduce the Likelihood of Incurring Shipping Fees and Penalties
Lesson 3: How to Get the Best Shipping Rates
Lesson 4: How to Choose the Right Shipping Carrier
Email Marketing and Newsletters
Overview
Lesson 1: How to Better Plan Your Newsletters
Lesson 2: How to Build Relationships with Your Email Subscribers
Lesson 3: Why Newsletters Matter and What You Should Write
Featured Lessons
Overview
Lesson 1: Tips for Successful Blogging
Lesson 2: Syndicating Your Promotions
Lesson 3: How a Loyalty Program Can Increase Your eCommerce Sales
Lesson 4: How to Use Offers and Discounts to Drive Sales and Generate Buzz
Glossary of eCommerce Terms
Overview
1: What is an Ad Impression?
2: What are Upselling, Cross-selling, and Downselling?
3: What is AOV?
4: What are HTTP and HTTPS Protocols?
5: What is Brand Equity?
6: What is Omni Channel?
7: What is the Better Business Bureau?
8: What is Overhead Cost?
9: What is Corporate Social Responsibility?
10: What is Advertising?
11: What is PPC?
12: What are SEM and SEO?
13: What is a UPC?
14: What is Merchandising?
15: What is CPM?
16: What is Benchmarking?
17: What is a SWOT Analysis?
18: What is Retail?
19: What is Logistics?
20: What is a CSV File?
21: What is Opportunity Cost?
22: What is a Social Media Hashtag?
23: What is the Alexa rank?
24: What is shipping surcharge?
25: What is ePacket shipping?
26: What is EU-US Privacy Shield?
27: What is the CSA STAR certification?
28: What is ITAR Compliance?
29: What is FERPA Compliance?
30: What is HITRUST Compliance?
31: What is GDPR?
32: What is HIPAA Website Compliance?
33: What is ADA Compliance?
34: What is PCI Compliance?
35: What is a PO (Purchase Order) System?
36: What is an RMA system?
37: What are email open rate and click-through rate?
38: What are GTIN, SKU, and EAN?
39: What is Responsive Design?
40: What is Page Speed?
41: What are Rich Snippets?
42: What is Schema.org?
43: What is Google Search Console?
44: What is Google Merchant Center?
45: What is a Shopping Cart?
46: What is eCommerce?
47: What is Conversion Rate?
48: What are Website Conversions?
49: What is a Call to Action?
50: What is a Brick-and-Mortar Location?
51: What is a 3dcart App?
52: What is API?
53: What is Google Wallet?
54: What is a Certificate Signing Request (CSR)?
55: What is Anchor Text?
56: What is a Press Kit?
57: What Is Click-Through Rate (CTR)?
58: What Is Direct Marketing?
59: What Is Visual Merchandising?
60: What is a Promo Code?
61: What is Open Source Software?
62: What is Private Label?
63: What is Cost Per Lead (CPL)?
64: What is an Alt Tag?
65: What is Earned Media?
66: What is Media Planning?
67: What is a Retail Store?
68: What is Research and Development (R&D)?
69: What is Content Curation?
70: What is an ASIN Number?
71: What is a Backlink?
72: What is a Fulfillment Center?
73: What is a Tariff?
74: What is Bounce Rate?
75: What is Geo Targeting?
76: What is a Handling Fee?
77: What is Browser’s Cache?
78: What is Minimum Order Quantity (MOQ)?
79: What is Sales Tax Nexus?
80: What is Cash Flow?
81: What is Marketing Attribution?
82: What is a Pop-Up Shop?
83: What is ERP?
84: What is Sustainable Growth Rate?
85: What is a B2C Business?
86: What is FOB Shipping?
87: What is Warehousing?
88: What is Customer Segmentation?
89: What is Third-Party Logistics (3PL)?
90: What is Business Operations?
91: What is a POS System?
92: What is Crowdsourcing?
93: What are Cookies?
Guide to Effective Promotions
Overview
Lesson 1: Syndicating Your Promotions
Lesson 2: How to Run Top-Notch Promotional Campaigns
Lesson 3: How to Use Offers and Discounts to Drive Sales and Generate Buzz
How to Make Money on YouTube
Overview
Lesson 1: Building Your Audience and Monetizing Your Channel
Lesson 2: Types of YouTube Ads and How to Use Them
Lesson 3: How to Make YouTube Videos that Attract Advertisers
Lesson 4: How to Properly Monetize YouTube Videos
Introduction to Product Photography for Online Stores
Overview
Lesson 1: Why Good Product Photography Matters
Lesson 2: Creating Your Product Photography Studio
Lesson 3: Understanding Your Camera
Lesson 4: Taking Your Product Photos
Lesson 5: Post-Processing for Product Photos
Lesson 6: The Best Photo Editing Tools for Amazing Product Photos
Lesson 7: How to Remove Backgrounds from Your Product Photographs
Lesson 8: Tips for Optimizing Your Product Photos
Managing a Blog
Overview
Lesson 1: In-Store Blog Design-Tips
Lesson 2: How to Ensure Your Blog Doesn’t Burn Out
Lesson 3: Tips for Successful Blogging
Lesson 4: How to Promote Your Blog
Lesson 5: Why Your Business Needs a Blog
Managing Your Online Business
Overview
Lesson 1: Common Ecommerce Mistakes to Avoid
Lesson 2: How to Set Up and Manage a Successful Online Business While Working Full-Time
Lesson 3: Tips for Managing Your Online Store on the Go
Online Payments for Your Online Store
Overview
Lesson 1: The Benefits of Checkout by Amazon
Lesson 2: Better Conversions through Diversified Card Payment Options
Lesson 3: How to Choose the Right Payment Solution
Reducing Online Cart Abandonment
Overview
Lesson 1: Why Customers Abandon Carts
Lesson 2: Reminding Customers Who Wait or Forget
Lesson 3: Retaining Customers Who Don’t Want to Sign Up
Lesson 4: Offering More Payment Methods
Lesson 5: Increasing Confidence in Your Store’s Security
Lesson 6: Fixing Slow, Confusing, and Unfriendly Checkouts
Lesson 7: Preventing Pricing Discrepancies
Running an Affiliate Program
Overview
Lesson 1: What is Affiliate Marketing?
Lesson 2: Benefits of Affiliate Marketing
Lesson 3: Tips for Implementing a Successful Affiliate Program
Setting up a Loyalty Program
Overview
Lesson 1: What is a Loyalty Program?
Lesson 2: How a Loyalty Program Can Increase Your eCommerce Sales
Lesson 3: Tips for Creating a Successful Loyalty Program
Social Media Marketing
Overview
Lesson 1: Crafting Quality Facebook Posts
Lesson 2: Strategizing Your Facebook and Twitter Marketing Efforts
Lesson 3: How to Choose the Right Social Networks for Your Brand
Understanding Dropshipping
Overview
Lesson 1: The Benefits of Dropshipping
Lesson 2: How Does the Dropshipping Process Work?
Lesson 3: How to Find the Right Dropshipping Company
3dcart Ecommerce Courses
Build & Design Your Store
Build & Design Your Store
7 Tips for Writing Great Product Copy
5 In-Store Blog Design Tips for Your Online Business
7 Ways to Make an Amazing FAQ Page
Worth A Thousand Words: Creating Visuals that Pop
Configuring Your General Settings: 12 Important Elements You Need to Remember
3 Essential Ways to Ensure that Your Blog Doesn't Burn Out
8 Important Photography Tips for Online Stores
5 Effective Ways to Make Your 'About' Page Come to Life
Build Your 3dcart Store With a Fully Customizable, Responsive Template
How to Write an Awesome Return Policy for Your Ecommerce Store
Create Your Online Store: Choosing the Right Theme
Ecommerce SaaS: The Perks of Hosted Retail
Create Your Online Store: Use a Test Audience
Create Your Online Store: Starting Off Simple
Ecommerce SaaS: Configuring a Truly Powerful Backend Experience
Guidelines for Working with Professional Designers on Your Store
How to Tell A Compelling Story
Security Features to Protect Customer Data - and Your Brand
Why It’s Important to Keep Your Online Store Tidy
How to Establish Your Brick-and-Mortar Store Online
A Beginner’s Guide to Pricing Your Products
Analyzing Data: Practical Tips to Improve the Shopping Experience
Five Efficiency Measures to Save Merchants Some Time
Using Onsite Ads to Upsell
Five Reasons to Optimize Your Store for Mobile Browsing
How to Decide What to Sell Online
Lead Your Shoppers to Purchases with Clear Navigation
Creating the Perfect Brand Takes Work
How to Develop Relationships with Wholesalers
What Should Your Homepage Look Like?
Product Pictures Say a Thousand Words
Clean Web Design as a Trust Signal
Why Newsletters Matter, And What You Should Write
Building Your Website and Online Store on the Same Platform
What PCI Compliance Means to Your Business
Building Trust for Your Brand through Security Features
Four Things to Look into a Shopping Cart Software
Design Tips for Online Stores, Part 1
Design Tips for Online Stores, Part 2
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